Refund policy
Return & Refund Policy – Zelvqra
Customer satisfaction is important to us.
Return Period
- Customers may request a return within 14 days of receiving their order.
Return Eligibility
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required.
Refund Processing
- Approved refunds will be processed within 7 business days after the returned item has been received and inspected.
- Refunds will be issued to the original payment method used for the purchase.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products
- Clearance or final-sale items
- Gift cards
- Certain hygiene and personal care products
Contact Information
Store Name: Zelvqra
Address: Pleydell Ct, Temple, London EC4Y 1JU, UK
Phone: +44 2075836169